Custody Facilities Computer upgrade

Custody Facilities Computer upgrade 1024 682 SIB Staff

CUSTODY COMPUTER UPGRADE – February 13, 2020, between 0800-1300

The Los Angeles County Sheriff’s Department is in the process of an internal system upgrade, which will take place on February 13, 2020, between 0800-1300 hours.  During this time, the Online Inmate Visitation Scheduling and Registration System may be affected and visits may not be available to be scheduled online.  If you have a visit scheduled, please bring a copy of your confirmation email to the facility which the visit was scheduled at.

NOTE:  Prescheduled inmate visits will take priority over walk up visits.  Regular visiting hours and facility visiting rules, with regards to special handles and specified days, will remain in effect.  For additional custody rules and visitation information, click the below link or call (213) 473-6100.  Custody Operations – Los Angeles County Jails

To update your account and schedule your visit now, click here:

If you need technical or scheduling assistance, please contact the Inmate Video Visitation System Help Desk at or call (213) 680-IVVS (4887) Sunday to Saturday, 7:00am – 2:00pm.

If this is an Americans with Disabilities Act (ADA) related visitation matter for individuals with disabilities, please call (213) 972-2200 for assistance Monday-Friday, 7:00 am-3:00 pm.  For an ADA related visitation matter you can also send an email to  (Please identify your request as an ADA Visitation Matter in the body of the email.)

If you are on Probation, Parole, or an Ex-Felon, you will be required to complete a pre-approval form prior to your visit.